Platform-related

If the trading platform isn't responding, please check your internet connection, DNS settings, and disable any VPN you may be using. Restart the platform, and if the issue persists, email support@ggccfx.com, and our team will assist you.

You can trade using our CRM web terminal platform directly, or download and install the MT5 platform on your mobile or desktop to connect and trade easily.

If your trading platform is disconnecting, check your internet connection, DNS settings, and disable If your trading platform is disconnecting, check your internet connection, DNS settings, and disable any active VPN. Restart the platform, and if the issue continues, contact us at support@ggccfx.com, and our team will assist you.

Yes, you can trade on your mobile by downloading the MT5 app from the App Store or Play Store.

If your trade is disabled, it may be due to KYC verification issues, low margin levels, insufficient funds, or other reasons. If the problem persists, please contact support at support@ggccfx.com for assistance.